There is no cancellation option for the end users after payment is made.
In case of duplicate payment ,Parent/Student,kindly approach admin or finance or accounts department for refund with proof of the transaction reference/your bank statement.
Refund will be processed within 10-15 working days,respective payment gateway will send back to the issuing bank( user's card banker) in batches for processing , which should approximately take 8-15 working days,depending on issuing bank's policies.
